Lync 2013 Control Panel – Microsoft silverlight is not installed or is blocked by security settings

So today I needed to add a new user and modify recording settings for all users and I encountered the error above. Simple fix is that IE settings block Silverlight.

To fix this open up IE Options -> Security -> Internet -> Custom

You need to ensure that Run ActiveX controls and plug-ins is set to Enabled. Once that is enabled then you can close the Lync Control Panel and open it again and you are able to login.

Hope it helps

About these ads

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s